Courier Business Turnaround After Loss of Global Partner

Industry: Courier / Last-Mile Logistics
Themes: Turnaround ยท Service Redesign
  • Business stabilized <6 months
Regional courier business lost its global partner, resulting in immediate operational and commercial risk.

Core challenges:

  • Loss of core partnership
  • Unsustainable operating model
  • Risk of full business collapse

Intervention:

  • Stopped non-viable courier operations
  • Re-defined service offering with focus on last-mile logistics
  • Stabilized core logistics operations

Outcomes:

  • Business stabilized within six months
  • New, viable operating focus established

Maps to services:

  • Turnaround Strategy
  • Supply Chain Strategy